Whether it?s for e-mail or snail mail, good writing is essential in business today. Effective writing can make a positive impression on clients, colleagues, and even the boss. While a poorly written letter can embarrass an organization, a professionally penned document will enhance the image of both the company and the writer.
Jane Watson is a trainer, consultant, and author in the field of business communications. She has provided personalized coaching to senior executives on business writing, and for more than 20 years she has conducted workshops for both the private and public sectors. Watson has published more than 200 articles on communications and has been interviewed on both radio and TV.