商務英語聽說(第2冊)（簡體書）

《安徽省高等學校"十二五"省級規劃教材:商務英語聽說(第2冊)》以中、美兩家公司之間的商務活動流程為線索，選取典型的國際商務工作場景，以“行動導向、項目引領、任務驅動、案例教學”的現代職教理念為依據進行結構設計，有機結合語言學習過程中的訓練、認知、鞏固和運用環節，以達到幫助學生訓練商務交際必要的職業能力的目的。《安徽省高等學校"十二五"省級規劃教材:商務英語聽說(第2冊)》為第2冊，涉及商務活動的中后期內容，包括投訴與索賠，解決爭端，代理與合資，參加展會，招標投標，旅游觀光，告別送行和關系維護8個主題。《安徽省高等學校"十二五"省級規劃教材:商務英語聽說(第2冊)》可作為職業院校涉外專業學生的商務英語聽說和口語教材，同時也可作為各類培訓資料，還可作為廣大英語愛好者和涉外商務人員的參考資料。

《安徽省高等學校"十二五"省級規劃教材:商務英語聽說(第2冊)》由中國科學技術大學出版社出版。

Preface
Unit 1 Complaints and Claims
Objectives
Brainstorming
Situational Conversations
Conversation 1 Making a Complaint on Wrong Delivery
Conversation 2 Lodging a Claim on Inferior Quality
Conversation 3 Refusing a Claim on Poor Packing
Conversation 4 Meeting Each Other Half Way
Passage
Useful Sentences
Filing a Complaint or a Claim
Entertaining a Claim
Refusing a Claim
Meeting Each Other Half Way
Practical Training
Business Cases
Unit 2 Settling Disputes
Objectives
Brainstorming
Situational Conversations
Conversation 1 Settling Disputes through
Friendly Negotiation
Conversation 2 Settling Disputes through Arbitration
Conversation 3 Settling Disputes through Conciliation
Conversation 4 Talking about the Arbitration Clauses
Passage
Useful Sentences
Settling Disputes through Friendly Negotiation
Settling Disputes through Arbitration
Settling Disputes through Conciliation
Talking about the Arbitration Clauses
Practical Training
Business Cases
Unit 3 Agency and Joint Venture
Objectives
Brainstorming
Situational Conversations
Conversation 1 Sole Agency
Conversation 2 Renewing the Duration of a General Agency
Conversation 3 Starting a Joint Venture
Conversation 4 Negotiating on a Joint Venture
Passage
Useful Sentences
Sole Agency
Renewing the Duration of a General Agency
Starting a Joint Venture
Negotiating on a Joint Venture
Practical Training
Business Cases
Unit 4 Attending Trade Fairs
Objectives
Brainstorming
Situational Conversations
Conversation 1 Talking about the Preparations
before a Trade Fair
Conversation 2 Applying for a Stand
Conversation 3 Talking about the Design of the Stand
Conversation 4 Introducing Products at the Trade Fair
Passage
Useful Sentences
Talking about the Preparations before a Trade Fair
Applying for a Booth
Talking about the Design of the Booth
Introducing Products at the Trade Fair
Practical Training
Business Cases
Unit5 Inviting Bids and Bidding
Objectives
Brainstorming
Situational Conversations
Conversation 1 Inviting Prospective Bidders
Conversation 2 Inquiring about the Tender
Conversation 3 Making a Decision to Take Part in the Bid
Conversation 4 Winning the Bid
Passage
Useful Sentences
Inviting Prospective Bidders
Inquiring about the Tender
Making a Decision to Take Part in the Bid
Winning the Bid
Practical Training
Business Cases
Unit 6 Sightseeing
Objectives
Brainstorming
Situational Conversations
Conversation 1 Visiting the Terra—cotta Wamors and Horses Museum
Conversation 2 Talking about a Visit to Guilin
Conversation 3 Paying a Visit to the Forbidden City
Conversation 4 Going on a Tour to Shanghai Passage
Useful Sentences
Visiting the Terra—cotta Wamors and Horses Museum
Talking about a Visit to Guilin
Paying a Visit to the Forbidden City
Going on a Tour to Shanghai
Practical Training
Business Cases
Unit 7 Bidding Farewell
Objectives
Brainstorming
Situational Conversations
Conversation 1 Saying Goodbye
Conversation 2 Farewell Dinner
Conversation 3 Checking out at the Hotel
Conversation 4 Seeing off at the Airport
Passage
Useful Sentences
Saying Goodbye
Farewell Dinner
Checking out at the Hotel
Seeing off at the Airport
Practical Training
Business Cases
Unit 8 Maintaining Relationships
Objectives
Brainstorming
Situational Conversations
Conversation 1 Trying to Make a Cooperation Pact
Conversation 2 Talking about Patterns of Maintaining Customer Relationship
Conversation 3 Dealing with a Bad Communication
Conversation 4 Budgeting for Maintaining Business Relationship
Passage
Useful Sentences
Cultivating and Maintaining Customer Relationship
Patterns of Maintaining Customer Relationship
Dealing with a Bad Communication
Budgeting for Maintaining Business Relationship
Practical Training
Business Cases
References