Are you a program manager who must deliver significant benefits as quickly as possible with limited resources? Is your organization one in which program management success often is elusive and cannot
CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organi
Improvement. Advancement. Progress. Growth. All words used to describe the benefits that readers can bring to their organizations as a result of this book’s contents. An organization struggling with c
Corporate board members and senior management are facing a global call to action to align information technology (IT) and business objectives. Increasing corporate accountability and providing effecti
The author developed Lightweight Enterprise Architecture (LEA) to enable a quick alignment of technology to business strategy. LEA's simple and effective framework makes it useful to a wide audience o
Kliem defines Lean as a revolutionary way of changing how a private or public organization does business, whether at the strategic or operational levels. Reworking priorities, it places the customer i
Assessing and Managing Security Risk in IT Systems: A Structured Methodology builds upon the original McCumber Cube model to offer proven processes that do not change, even as technology evolves. This
Internet Protocol (IP) networks increasingly mix traditional data assets with traffic related to voice, entertainment, industrial process controls, metering, and more. Due to this convergence of conte
Fully updated to be aligned with the Project Management Body of Knowledge® (PMBOK® Guide), Sixth Edition, this study guide is structured per the PMP® Examination Content Outline (ECO), 2015 edition, w
This book is a comprehensive, go-to manual on the application of systems engineering processes to projects of all types and complexity. It is based on systems engineering concepts found within the Int
Written in an informal yet informative style, Programming Language Fundamentals by Example uses active learning techniques, giving students a professional learning experience based on professional met
Many organizations and government agencies require the use of Common Criteria certified products and systems and use the Common Criteria methodology in their acquisition process. In fact, in July 2002
This book presents a framework to model the main activities of information security management and governance. The same model can be used for any security sub-domain such as cybersecurity, data protec
This is a monumental reference for the theory and practice of computer security. Comprehensive in scope, this text covers applied and practical elements, theory, and the reasons for the design of appl
Managing change across cultures can be tricky, and universal approaches to change management may not serve their purpose in every cultural setting. This book examines the cultural dimensions that can
This book introduces Systematic Improvement Planning (SIP), a structured approach to improvement. It draws upon proven industrial engineering and quality improvement tools, along with some of its own,
