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商品簡介
This book contains approaches and practical guidelines to help managers with staff development. It describes how staff development can positively influence results and staff motivation, and outlines how to implement development activities. On-the-job coaching, mentoring, developing a formal training method, conducting a training session, and assessing ongoing effectiveness are some topics explored. A few sample forms are included. There is no subject index. Forsyth is a trainer and consultant in marketing, management, and communication skills. Annotation c2008 Book News, Inc., Portland, OR (booknews.com)
作者簡介
Patrick Forsyth runs Touchstone Training and Consultancy, which advises companies on marketing, sales and communication skills. He has written many successful books, including How to Write Reports and Proposals, How to Motivate People and Successful Time Management (also part of the Creating Success series and published by Kogan Page).
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