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Central to this study on the use of shared human resource departments among several branches of an organization is a case study carried out by the authors of the use of shared human resource services at the Royal Bank of Scotland. Following a discussion of the usefulness of shared services and an overview of how the system can be designed, the process of implementing shared services is described in detailed steps. Distributed by Ashgate. Annotation (c) Book News, Inc., Portland, OR (booknews.com)
作者簡介
Peter Reilly is Associate Director at the Institute for Employment Studies, leading its HR planning and resource work. Prior to joining the Institute he spent 16 years with Shell as an HR manager in the UK and overseas. He is the author of Flexibility at Work, also published by Gower. Tony Williams is the Head of HR Shared Services for the Royal Bank of Scotland Group and is responsible for implementing a fully integrated shared services model following the successful acquisition and integration of NatWest in 2000.
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