Big Data and Analytics Applications in Government ― Current Practices and Future Opportunities

Public Sector organizations represent an important aspect of the economy of most countries, ranging from 30-40% of GDP. The application of Big Data and Analytics (BDA) techniques can greatly enhance the efficiency of these organizations, but it is early days yet for public managers who might not really understand what BDA is and how to apply it. This book represents a global repository of case studies along with academic and practitioner viewpoints on the application of BDA in public sector agencies. Learn about the most recent advances in the application of BDA, the challenges, the opportunities and the outcomes of applying new technologies and techniques to improve program delivery.

Gregory Richards holds an MBA and a PhD in business management with an emphasis on knowledge management in organizations. He worked within the Canadian federal government for a period of 5 years before moving onto Cognos Incorporated, Ottawa, Canada, as Director of Market Development. His work at the University of Ottawa was stimulated by his work at Cognos: to explore the ways in which organizations use data to improve performance. He is currently a director of the Centre for Business Analytics and Performance as well as the Public-Sector Performance Management research cluster and the MBA program at the University of Ottawa. He works closely with several public-sector organizations that are particularly related to the applications of analytic techniques.