Spark the Heart: Engineering Empathy in Your Organization
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Leverage the benefits of empathy to get the results you want
EMPATHY SUCKS. Not long ago, Dr. Nicole Price would have dared anyone to say otherwise. Referred to as the Nickinator by her coworkers, Price wore her zero-empathy philosophy like a badge of honor.
Today, that well-meaning, logical, reasonable, results-focused engineer who could not comprehend why people simply could not do the job they committed themselves to without coaxing, cajoling, or hand holding has experienced a revelation:
Commitment works both ways--employee to employer and employer to employee.
Commitment requires mutual understanding, and true, mutual understanding requires the practice of empathy.
This was not an overnight revelation for Price, but one that has developed as a result of life-altering experiences and the guidance of friend and mentor, Dr. Ian Roberts. Once a disbeliever, Price has set herself on a path to ignite an empathy revolution. In Spark the Heart: Engineering Empathy in Your Organization, Price shares her personal evolution of becoming the empathetic leader she is today along with insightful guidance to help you on your own empathetic leadership journey. Empathy is a strength and a critical skill of any successful leader. Leading with empathy is about understanding others and then strategically leveraging that understanding to make progress.
If you're an empathy disbeliever, get ready to be converted!
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