Phoenix: The Full Story of Canada's Pay System Catastrophe
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As of 2023, the Canadian Government has spent an estimated $4.2 billion on the implementation of an IT system called Phoenix. With billions more to go and many years of litigation, the system has failed to successfully calculate paycheques for more than half of Canada's federal employees. Some of those employees have lost their life savings, their home, their marriage, their dignity. It's a catastrophe with no end in sight. The story of Canada's Phoenix Payroll debacle has been told by journalists, auditors, consultants, and federal employees. Until now, one perspective was sorely lacking: an independent, digital systems management expert. How could this happen? Who is to blame? Is it preventable? All these questions and more are answered in Phoenix: The Full Story of Canada's Pay System Catastrophe.
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