This book develops an interdisciplinary approach for answering a classic and essential question in any rule-governed context: What factors influence the decision of an individual or organization to co
Many books on performance management or evaluation are about the public sector in general or specifically about some programs or organizations. Only a few of them target the public institutions. This
New Public Leadership presents a comprehensive, integrated, and practical leadership framework, grounded in the uniqueness of public legal missions, culture, history and values.
This book guides professionals on how to use operations research to solve problems and capture opportunities for government customers. The governments of modern democratic nations manage large complex
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often
This second edition of Governance Networks in Public Administration and Public Policy offers a conceptual framework for describing governance networks and provides a theoretical and empirical foundati
"This book examines current issues relating to the practice of electronic government. It provides organizational and managerial directions with greater use and management of electronic/digital governm
Learning and Forgetting in Development NGOs draws on a range of theoretical approaches and empirical evidence to explore how development organisations learn or fail to learn from experience. Despite t
The study of institutions, a core concept in comparative politics, has produced many rich and influential theories on the economic and political effects of institutions, yet it has been less successfu
The study of institutions, a core concept in comparative politics, has produced many rich and influential theories on the economic and political effects of institutions, yet it has been less successfu
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often
"This book promotes the integral economic, social and environmental protection and development in cities. It promotes cities as drivers of development and poverty reduction and it presents cases that
Quality Standards for Highly Effective Government, Second Edition establishes a "new normal" in government that will ultimately reinvent the practice of democratic government. The principal catalyst f
Concise, practical, and based on the best available research, Essentials of Organizational Behavior: An Evidence-Based Approach 2nd Edition equips students with the necessary skills to become eff
"This book analyzes the interaction between Internet culture and the bureaucratic culture of secrecy. It explores how the collection of data enables the acquisition of a solid body of evidence leads t
Political speeches don’t just mirror what transpires in the world; they have the potential to change people’s minds, move them into action, reinforce existing assumptions, and reshape cultures. They d
