An indispensable guide to understanding—and living or working with—people whose behavior leaves you frustrated and confusedWe all have people in our lives who frustrate, annoy, or hurt us
Helps us deal with the difficult personalities we encounter daily, as well as with our own. This title offers strategies such as anger and conflict management, means of achieving empathy, optimism and
For health and social care professionals, carers, and families, this guide explains how to improve the quality of physical, social, and psychological support for individuals suffering from dementia. T
