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13. A) Leading. B) Organizing.
C) Planning. D) All of the above.
14. A) To define goals.
B) To decide how the tasks are to be grouped.
C) To motivate subordinates.
D) To resolve conflicts.
15. A) Conflicts are bad.
B) Conflicts can bring about recessions to the existing power structure.
C) Conflicts can be good for an organization.
D) Conflicts are no use to the current patterns of interaction between people at work.
Section B
Directions:In this section, you will hear3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once.
Passage 1
Questions 16 to 19 are based on the passage you have just heard.
16. A) When he is forced to do something against his will.
B) When he cannot work at his best.
C) When he feels his brain shut down.
D) When he thinks of his work as too heavy.
17. A) People tend to associate leadership with fear.
B) Working conditions affect people's physical health.
C) Good relationship is the key to business success.
D) Smart people are more functional in the work place.
18. A) To provide better suggestions. B) To develop his own personality.
C) To give his employees a pay raise. D ) To hide his own emotion of fear.
19. A) To provide a variety of projects for employees.
B) To help raise employees' riving standards.
C) To give employees specific instructions.
D) To deal wisely with employees' emotions.
Passage 2
Questions 20 to 22 are based on the passage you have just heard.
20. A) The ability to lead a group of people. B ) The ability to organize people.
C) The ability to manage conflict. D) The management skills.
21. A) Constant disagreement between team members.
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