End your struggle to assess, validate, and document the competency of your ICU nurses.NEW! Second edition includes evidence-based competencies!You hire only the best nurses for your intensive care uni
Learn how to develop a culture of critical thinking, from coaching new grads through bad patient outcomes to encouraging experienced nurses by setting expectations. The accompanying CD-ROM contains al
Preventing Catheter-Associated Urinary Tract InfectionsBuild an Evidence-Based Program to Improve Patient OutcomesLucy Bird, RN; Mikel L. Gray, PhD, CUNP, CCCN, FAANP, FAAN; June Marshall, RN, MS, NEA
Satisfied Customers Seldom Sue: A Guide to Exceptional Customer Service in Long-Term CareCarol Marshall, MAHow satisfied are your residents?One satisfied resident could equal thousands of dollars of i
Build confidence and competence through critical thinkingA rapidly-growing number of nurse leaders are concerned that the new graduates who flock to medical-surgical units to gain experience lack the
End your struggle to assess, validate, and document the competency of your ED nurses.NEW! Second edition includes evidence-based competencies!You hire only the best nurses for your emergency departmen
The operating room (OR) is a complex, fast-moving environment, requiring nurses to display their specialized skills across the preoperative, intraoperative, and postoperative setting.Raise the standar
Accountability in Nursing: Six Strategies to Build and Maintain a Culture of CommitmentEileen Dohmann, RN, BSN, MBA, NEA-BCYou’re six simple steps away from building a culture of accountabilityAccount
Ending Hospital Readmissions: A Blueprint for SNFsAvoid the pitfalls that cost SNFs billions each year in preventable rehospitalizationsAn informed and proactive nursing home staff is a vital weapon i
