one stop resume of the major gurus who have had a critical influence on marketing thinking and development.This is much more than just a series of summaries, Sultan has worked directly with many of th
The concept of the "internal consultant" is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. The emphasis that it place
Absolutely everybody in all types of organisation - business, professional, governmental, academic - has to make the critical leap to managing people for the first time. Written from the perspective o
This ground-breaking book explains the 7-step ACHIEVE coaching model, which focuses on five essential coaching skills—the development of rapport, deep listening, creative and open questioning, honest
A one-stop guide to the world's key writers on leadership, their thought and contribution. It includes: an update of the recent themes and issues that dominate the leadership agenda; a listing of the
We currently live in an increasingly litigious society, and the legal and practical risks associated with food safety are becoming complex and significant areas of concern for health officers and food
This Briefing is aimed at owners and managers of British businesses and offers advice on the tax implications of their business decisions. It guides owners towards both business choices and personal t
Covering many disciplines - ecology, law, physics, chemistry, biology, environmental health, toxicology, genetic engineering and radiology, this book summarises the legal, scientific, economic and soc
A handbook for building a life coaching, executive coaching or business coaching practice. It shows you how to work with coaching tools and models when planning your marketing strategy; set your coach
* This is the manual to help you realize your full potential, by putting yourself first for a change* You can be the best business you will ever get to manageMe Time is the time all of us should—but t
This book is a goldmine of ideas, advice and techniques from one of the world’s leading thinkers on management and leadership. Reformatted and with a new foreword by John Adair, it distills in one boo
This updated report from IT/ecommerce legal expert Susan Singleton focuses on the employment issue of email and Internet use in the office—arguably the most important and universally applicable part o
The law and regulations governing business and contract law are increasingly complex and now affect all industries and every type of commercial agreement; from entering into a contract, to validity of
In this Report, Tony Grundy takes you through a number of phases towards developing and implementing an HR strategy.From a diagnosis of HR issues--identifying and assessing the critical areas where Hu
A Collection of eye-witness accounts, diaries, reportage and scraps of memory from men, women and children who lived through the dark days of World War II. Illustrated with newspaper pictures and per
"Considered the bible of speechmaking, this updated reference is designed to keep speakers upright, articulate, and successful by showing them how to think on their feet. The basic arts of speechmaki
Completing an NVQ or SVQ In management will accelerate your development, help you to achieve your full potential and boost your career prospects.Everything you need for an NVQ in management provides
Whether you are an in-house practitioner or a consultant working for clients, this book contains practical advice and suggestions, as well as useful checklists and ideas for improving the way public r
