In this completely revised and enlarged edition of his classic book, management expert Fredmund Malik offers managers sound professional advice for improving skills in organization, decision-making, s
Organizations pour vast resources into building new products and services. Yet, too many new offerings are poorly conceived, don't delight (or even satisfy) customers, and fail in the marketplace. More effective product ownership and product management can keep that from happening to you. Now, there's an expert guide to world-class agile product development, reflecting deep in-the-trenches experience from two renowned product innovation experts and Scrum consultants. Chris Lukassen and Robbin Schuurman introduce powerful behaviors, tools, concepts, and skills for delivering superior products and services, and avoiding pitfalls that keep you from understanding what customers really need and want. You'll learn how to make crucial decisions based on better insights, not anecdotal or subjective second-hand information; and optimize roles including product owner, customer representative, visionary, experimenter, decision-maker, collaborator, and influencer. The authors teach through a start
Depression is one of the most common mental health problems facing older people, and it is often unrecognised and usually under-treated. Integrated Management of Depression in the Elderly provides an entirely new approach to understanding late-life depression, by using a series of case studies with commentaries from practitioners internationally. The book covers the epidemiology, presentation and diagnosis of depression in older people and outlines current evidence for effective management drawing on recently published work. The substantive part of the book presents ten case studies of increasing complexity, each case has a commentary from a primary care clinician and a health or social care professional, to outline how professionals should work together to manage the patient within their community. Contributions from world experts give the book an international appeal. It will appeal to a wide audience of health and social care professionals together with psychiatrists-in-training.
This third edition provides a thorough real-world exploration of the scientist-practitioner model, enabling clinical psychology trainees to develop the core competencies required in an increasingly interdisciplinary healthcare environment. The book has been comprehensively revised to reflect shifts towards transdiagnostic practice, co-design principles, and personalized medicine, and features new chapters on low intensity psychological interventions and private practice. Fully updated for the DSM-5 and ICD-11, provides readers with a contemporary account of diagnoses. It covers practical skills such as interviewing, diagnosis, assessment, case formulation, treatment, case management, and process issues with emphasis on the question 'how would a scientist-practitioner think and act?' The book equips trainees to deliver the accountable, efficient, and effective client-centred service demanded of professionals in the modern integrated care setting by demonstrating how an evidence-base can
Bioterrorism is not a new threat, but in an increasingly interconnected world, the potential for catastrophic outcomes is greater today than ever. The medical and public health communities are establishing biosurveillance systems designed to proactively monitor populations for possible disease outbreaks as a first line of defense. The ideal biosurveillance system should identify trends not visible to individual physicians and clinicians in near-real time. Many of these systems use statistical algorithms to look for anomalies and to trigger epidemiologic investigation, quantification, localization and outbreak management. This book discusses the design and evaluation of statistical methods for effective biosurveillance for readers with minimal statistical training. Weaving public health and statistics together, it presents basic and more advanced methods, with a focus on empirically demonstrating added value. Although the emphasis is on epidemiologic and syndromic surveillance, the stat
In the political economy of energy, World War II was a significant watershed: it accelerated the transition from dependence on coal to petroleum and natural gas. At the same time, mobilization provided an unprecedented experience in the management of energy markets by a forced partnership of business and government. In this 1985 book, Vietor covers American policy from 1945 to 1980. For readers convinced that big business contrived the energy crisis of the 1970s, this story will be disappointing, but enlightening. For those committed to theories of regulatory capture or public interest reform it should be frustrating. More than a history of government policy making, this book provides us with an innovative and insightful approach to the study of business-government relations in modern America. For managers, bureaucrats, and anyone interested in seeing a more effective national industrial policy, this history should put the relationship of business and government in a critical new persp
In the political economy of energy, World War II was a significant watershed: it accelerated the transition from dependence on coal to petroleum and natural gas. At the same time, mobilization provided an unprecedented experience in the management of energy markets by a forced partnership of business and government. In this 1985 book, Vietor covers American policy from 1945 to 1980. For readers convinced that big business contrived the energy crisis of the 1970s, this story will be disappointing, but enlightening. For those committed to theories of regulatory capture or public interest reform it should be frustrating. More than a history of government policy making, this book provides us with an innovative and insightful approach to the study of business-government relations in modern America. For managers, bureaucrats, and anyone interested in seeing a more effective national industrial policy, this history should put the relationship of business and government in a critical new persp
The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships not only involve working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal constituencies. Managing such differences demands trust. This book brings together research findings on organizational trust-building across cultures. Established trust scholars from around the world consider the development and maintenance of trust between, for example, management consultants and their clients, senior international managers from different nationalities, different internal organizational groupings during times of change, international joint ventures, and service suppliers and the local communities they serve. These studies, set in a
The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships not only involve working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal constituencies. Managing such differences demands trust. This book brings together research findings on organizational trust-building across cultures. Established trust scholars from around the world consider the development and maintenance of trust between, for example, management consultants and their clients, senior international managers from different nationalities, different internal organizational groupings during times of change, international joint ventures, and service suppliers and the local communities they serve. These studies, set in a
How can society most effectively prevent disease and promote health? That is the challenge addressed by this textbook. Public health is the art and science of preventing disease, prolonging life and promoting health through the organised efforts of society. The 'science' is concerned with making a diagnosis of a population's health problems, establishing their cause and determining effective interventions. The 'art' lies in creatively addressing these problems. Essential Public Health captures both the art and science of the field. This second edition has been fully updated with contemporary examples and includes new chapters on sustainability and change, management and leadership. Examples are taken from health systems throughout the world, giving readers a wider perspective of the challenges faced. This is essential reading for all trainees in health care, social care and related disciplines. An internet companion includes supplementary information and interactive, self-assessment qu
Today a general mood of pessimism surrounds Western efforts to strengthen elections and democracy abroad. If elections are often deeply flawed or even broken in many countries around the world, can anything be done to fix them? To counter the prevailing ethos, Pippa Norris presents new evidence for why programs of international electoral assistance work. She evaluates the effectiveness of several practical remedies, including efforts designed to reform electoral laws, strengthen women's representation, build effective electoral management bodies, promote balanced campaign communications, regulate political money, and improve voter registration. Pippa Norris argues that it would be a tragedy to undermine progress by withdrawing from international engagement. Instead, the international community needs to learn the lessons of what works best to strengthen electoral integrity, to focus activities and resources upon the most effective programs, and to innovate after a quarter century of eff
Today a general mood of pessimism surrounds Western efforts to strengthen elections and democracy abroad. If elections are often deeply flawed or even broken in many countries around the world, can anything be done to fix them? To counter the prevailing ethos, Pippa Norris presents new evidence for why programs of international electoral assistance work. She evaluates the effectiveness of several practical remedies, including efforts designed to reform electoral laws, strengthen women's representation, build effective electoral management bodies, promote balanced campaign communications, regulate political money, and improve voter registration. Pippa Norris argues that it would be a tragedy to undermine progress by withdrawing from international engagement. Instead, the international community needs to learn the lessons of what works best to strengthen electoral integrity, to focus activities and resources upon the most effective programs, and to innovate after a quarter century of eff