WAKE UP AND SMELL THE SUCCESS!You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personaliz
Introducing the life you’d gladly stand in line for You don’t stand in line at StarbucksR just to buy a cup of coffee. You stop for the experience surrounding the cup of coffee.Too many of us line up
The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence—and explains how business leaders in any industry can get th
The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence—and explains how business leaders in any industry can get th
In the tradition of Pour Your Heart Into It and How Starbucks Saved My Life, a surprising and inspiring memoir from the founders of Banana Republic.With $1,500 and no business experience, Mel and Patr
Why do some companies continue to be successful while others experience difficulties and even failure? In Leading Strategic Change, Eric Flamholtz and Yvonne Randle demonstrate that the key to long-term organizational success is the ability to adapt to and manage different types of change. Drawing on over 30 years' consultancy experience within major firms, they combine theoretical and practical models of organizational change, together with a new theory of leadership, to build a framework for understanding, planning, and leading change. The scope and value of this framework is then shown in relation to nine real-world case studies, ranging from relatively small companies (IndyMac Bank, Infogix) to large multinationals (Starbucks, Westfield). The focus throughout is to provide practical guidance to those concerned with managing and leading change in organizations. This book is an excellent guide to the many lessons to be learned about successful organizational change.
