Louder Than Words ─ Take Your Career from Average to Exceptional With the Hidden Power of Nonverbal Intelligence
商品資訊
ISBN13：9780062015044
出版社：HarperCollins US
作者：Joe Navarro; Toni Sciarra Poynter
出版日：2011/03/08
裝訂／頁數：平裝／242頁
規格：24.1cm*13.3cm*1.9cm (高/寬/厚)
商品簡介
Successfully navigate the business world by understanding what your manager and coworkers are really thinking.
The secret is nonverbal intelligence?the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.
You can jump-start your career, close the deal, keep your customers, secure new ones, and lead your company with confidence once you discover how to:
- Read body language and discern non-verbal cues of concern, disagreement, or doubt?even over the phone
- Master the all-important first impression and use settings, seating, and gestures to inspire and captivate
- Recognize habits that send the wrong message?and learn what postures, work practices, work spaces, and even electronic habits say about people
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