Revisiting Outcomes Assessment in Higher Education

Peter Hernon is Professor at Simmons College, Graduate School of Library and Information Science, where he teaches courses on government information policy and resources, evaluation of information services, research methods, and academic librarianship. He received his Ph.D. from Indiana University and has taught at Simmons College, the University of Arizona, and Victoria University of Wellington, New Zealand. He is coeditor ofLibrary & Information Science Research, founding editor of Government Information Quarterly, and for nine years, has been editor ofThe Journal of Academic Librarianship. He is the author of more than 240 publications, 44 of which are books. Among these areOutcomes Assessment in Higher Education (Libraries Unlimited, 2004), The Next Library Leadership (Libraries Unlimited, 2002).

Robert E. Dugan is Director of the Mildred F. Sawyer Library at Suffolk University. In a career in librarianship of more than 30 years, he has been a reference librarian, director of public libraries, head of statewide library development, a state librarian, an associate university librarian, and college library director. He has coauthored eight books and more than 50 articles on topics such as information policy, technology, outcomes assessment, and library management and operations.

Candy Schwartz is Professor at Simmons College, Graduate School of Library and Information Science, where she teaches courses in the organization of information resources, including subject analysis, classification, Web development, information architecture, and digital libraries. Dr. Schwartz received her Ph.D. from Syracuse University. She is the coeditor ofLibrary & Information Science Research, has published articles in journals such asThe Journal of Academic Librarianship and the Journal of the American Society for Information Science and Technology, and is the author or co-author of several monographs. Dr. Schwartz has held numerous offices in the American Society for Information Science & Technology (ASIST), including Director and President, and has received local and national ASIST awards for teaching and service.