Unsend ― Email, Text, and Social Media Disasters...and How to Avoid Them

In conducting research for UnSend: Email, text, and social media disasters…and how to avoid them, several recurring themes emerged. No one is immune from being ensnared by electronic communication. This extends from the average person to CEOs. A single email, text, or posting may define a person’s public life. This can result in careers being upended and multibillion-dollar lawsuits. The good news is that email, text, and social media disasters are often preventable. The devastation unleashed on the lives of individuals from their own words is illustrated in UnSend through examples of different mistakes. More than a catalogue of recent calamities, analyses of the real world competitive pressures, deadline constraints, and client expectations that led to the errant messages are included as well. By deconstructing these scenarios, each chapter provides guidance to help the reader learn from the wreckage left by others.