The trusted management classic and go-to guide for anyone facing new responsibilities as a first-time manager, revised and updated to address modern management challenges.The jump from star employee t
Ordinary salespeople sell. Extraordinary sales professionals engage. Part of what sets them apart is their ability to understand body language, both their prospect’s and their own, and use it to their
What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. "The First-Time Manager" is the ans
