Intercultural Communication illustrates the dynamic role intercultural communication plays today in social problems, the workplace, health care settings, mass media, and history through a layered and
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, secon
First Edition winner of the 2007 Distinguished Book Award from the Communication & Social Cognition Division of the National Communication Association. The means to express conflict is through
