Cloud service benchmarking can provide important, sometimes surprising insights into the quality of services and leads to a more quality-driven design and engineering of complex software architectures
Cloud computing is a buzz-word in today’s information technology (IT) that nobody can escape. But what is really behind it? There are many interpretations of this term, but no standardized or even uni
This book constitutes the refereed proceedings of the 8th International Conference on Business Process Management, BPM 2010, held in Hoboken, NJ, USA, in September 2010. The volume contains 21 revised