Researchers in management, information, and information management describe strategies to increase competitive advantage that center on customers in a market where the criteria for success has shifted
This compendium is for professionals, researchers, corporate executives, academics, policy makers, and others who are concerned with knowledge management (KM) in developing countries, both at the corp
Designed for customer service specialists and IT professionals, this textbook on customer knowledge management in e-business focuses on the business models, frameworks and intelligence architecture th
Societal demands, needs, and perspectives of ethical and socially responsible behavior within business environments are a driving force for corporate self-regulation. As such, executives must consiste
"This book provides a thorough scientific analysis about Arab women in business. It includes theoretical and real case studies to help junior researchers and practitioners to understand Arab Women in
