“The customer is not always right, but he or she is always the customer.” That's customer service expert Don Gallegos' mantra. His 52 Rules will help you create a company that is focused on giving the
The Spare Room is the diary of twelve-year-old Susannah Allen, who lives on her family's farm in 1843 Vermont. She chronicles her days at the Middleton one-room schoolhouse, her daily farm and househo
Movies are magical. They are wonderful releases from the stresses of everyday life. But movies also contain valuable lessons you can use in your business life.In their entertaining new book, “The Big
What if your speeches and PowerPoint presentations and web copy could be as entertaining as a blockbuster film? Or as gripping as well-crafted television drama? Or as meaningful as a great theatrical
The House of Comprehension is a complete program that helps English Language Arts teachers in grades 6 through 9 teach their students how to fully understand literature.
Every elementary school teacher knows that students need to be active during the day. After all, they're kids! But with all the demands on our time, we find ourselves pushing through the school day, j
Dr. Shirley Disseler's program of instruction includes over 50 new activities to help students in grades 3 through 5 gain a deep understanding of mathematical concepts. Each activity in Shirley Dissel
Dr. Shirley Disseler's program of instruction includes over 50 new activities to help students in grades 3 through 5 gain a deep understanding of mathematical concepts. Each activity in Shirley Dissel
