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465筆商品,1/24頁
作者:Vaithilingam; Santha; Nair; Mahendhiran; Qing Yeng; Hong; Jian Ng; Jason Wei  出版社:De Gruyter  出版日:2024/12/16 裝訂:平裝
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02-25006600[分機130、131]。
顧客討厭什麼!?
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作者:尼古拉斯‧韋伯  出版社:中國生產力  出版日:2022/11/23 裝訂:平裝
我們生活在一個競爭激烈的市場中,每位消費者都有許多選擇。沒有一家公司、品牌或服務會受到消費者100%的喜愛。為了成為顧客最好的選擇,大多數人必須最不討厭你。因此,你需要從消除顧客討厭的東西開始。本書告訴你要採取行動,包括︰ 1.如何降低顧客厭惡程度的積累,進而堆疊出對品牌的信賴 2.五個關鍵接觸點的重要性,企業應戒慎恐懼防範未然 3.確保第一線銷售人員訓練有素 4.企業應致力於建立「品牌大使」 5.認清十大顧客體驗殺手和解決方案 6.將「幸福」作為一種策略 「討厭」可能是社會科學家希冀在消費者黑箱(black box)挖掘的寶藏,因為,影響消費者惠顧並產生忠誠的因素,已有約90%被發掘並實踐中。若任何一家企業能率先實踐本書的建議「減少顧客厭惡點」,即使對顧客惠顧的影響力僅有5%,卻是競爭致勝的關鍵因素。
庫存:2
定價:480 元, 優惠價:9 432
Penguin Little Black Classics
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作者:Various  出版社:Penguin Classic UK  出版日:2015/09/03 裝訂:盒裝
*此套書盒子成本較高,因此價錢偏高。 The irresistibly collectible box set of all 80 Little Black Classics In celebration of Penguin's 80th birthday, this box set of the 80 books in the Little Black Classics series show
庫存:1
定價:5500 元, 優惠價:79 4345
The Rock Box!: A Who HQ Collection (共10本平裝本)
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作者:Who Hq  出版社:Penguin Young Readers  出版日:2021/11/02 裝訂:平裝
Who Was人物傳記套書,認識披頭四等傳奇搖滾人物的一生。A ten-book box set dedicated to some of the most famous rock-and-roll artists of all time, from the creators of the #1 New York Times Best-Selling Who Was? series. Learn about the early lives and exciting careers of the Beatles, The Rolling Stones, Elvis Presley, Aretha Franklin, Bob Dylan, Stevie Wonder, Elton John, Bob Marley, Bruce Springsteen, and Bono. The Rock Box celebrates the musicians who have made us sing along to their songs for decades. With black-and-white illustrations and an easy-to-read narrative in each book, readers will enjoy discovering more about the history of the artists that shaped today's music.
庫存:2
定價:2276 元, 優惠價:79 1798
Math Games with Bad Drawings: The Ultimate Game Collection
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作者:Ben Orlin  出版社:Running Pr Book Pub  出版日:2022/09/20 裝訂:盒裝
A party in a box! Based on Ben Orlin's Math Games with Bad Drawings, this all-in-one game kit contains 34 simple, challenging, meaningful math games to be played anytime, anywhere.Whether alone or as the perfect companion to Math Games with Bad Drawings, the Ultimate Game Collection is a treasure trove of fun that will appeal to the idly curious, the puzzle-passionate, students, teachers, and everyone else from ages 10 to 110. Inside this box you'll find 34 diverting and thought-provoking games that can be played using just the provided materials. It's the ultimate grab-and-go collection.The Ultimate Game Collection includes:8 customized wipe-off game boards4 different color pens1 eraser11 playing pieces2 diceA book of illustrated rules and instructions for 34 super-fun games including:Amazons • Ascenders • Banker • Black Hole • Bullseyes and Close Calls • Cats and Dogs • Connector • Crossed • Domineering • Dots and Boxes • Dots and Triangles • Hold That Line • The Know-Nothing Trivia
優惠:辦公室無用小廢物展
庫存:1
定價:646 元, 優惠價:79 510
Lenny Lemmon and the Invincible Rat (Lenny Lemmon 1)
滿額折
作者:Ben Davis; James Lancett  出版社:Nosy Crow UK  出版日:2023/05/04 裝訂:平裝
Hilarious school-based comedy for 7+ with black and white illustrations throughout. A modern day Just William!Lenny Lemmon is looking forward to Olden Days Day at school. It's a chance to break the routine and try school as it was years ago.It explains the blackboard in the corner, his teacher's bad temper and why his friend Sam looks like Oliver Twist. And Lenny's pleased with his own contribution, too. It's in a cardboard box at the back of the class at the moment because it's not yet time to shine.Except it escapes and ends up in the bowl of sick, sorry, gruel, that Amelia Kelly has brought up, sorry, in. Soon there are small, gruelly footprints all over the classroom and also a lot of screaming because the rat that Lenny found by the back of the chip shop is FREE. It takes the arrival of cool new girl, Jessica Conrad, to distract everyone.Jessica has a plan to catch the rat but it'll cost them. Can the three kids round up the rat before more damage is done? Or will they end up in t
庫存:5
定價:439 元, 優惠價:75 329
The Black Box
滿額折
作者:Michael Connelly  出版社:Little Brown & Co  出版日:2012/11/26 裝訂:精裝
In a case that spans 20 years, Harry Bosch links the bullet from a recent crime to a file from 1992, the killing of a young female photographer during the L.A. riots. Harry originally investigated the
無庫存,下單後進貨(到貨天數約30-45天)
定價:1330 元, 優惠價:79 1051
The Black Box
滿額折
作者:Michael Connelly  出版社:Little Brown & Co  出版日:2012/11/26 裝訂:精裝
In a case that spans 20 years, Harry Bosch links the bullet from a recent crime to a file from 1992, the killing of a young female photographer during the L.A. riots. Harry originally investigated the
無庫存,下單後進貨(到貨天數約30-45天)
定價:1520 元, 優惠價:79 1201
The Black Box
滿額折
作者:Michael Connelly  出版社:Hachette Audio  出版日:2012/11/26 裝訂:有聲書
In a case that spans 20 years, Harry Bosch links the bullet from a recent crime to a file from 1992, the killing of a young female photographer during the L.A. riots. Harry originally investigated the
無庫存,下單後進貨(到貨天數約30-45天)
定價:1139 元, 優惠價:79 900
The Black Box
滿額折
作者:Michael Connelly  出版社:Hachette Audio  出版日:2012/11/26 裝訂:有聲書
In a case that spans 20 years, Harry Bosch links the bullet from a recent crime to a file from 1992, the killing of a young female photographer during the L.A. riots. Harry originally investigated the
無庫存,下單後進貨(到貨天數約30-45天)
定價:1519 元, 優惠價:79 1200
作者:Gavin J. D. Smith  出版社:Taylor & Francis  出版日:2013/09/11 裝訂:精裝
Social control has, in recent times, undergone a series of technological transformations. Closed Circuit Television (CCTV) is one such innovation. Substantial capital has been invested in vast CCTV ne
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02-25006600[分機130、131]。
作者:Rebekka Sputtek  出版社:Springer Verlag  出版日:2012/07/13 裝訂:平裝
Rebekka Sputtek sheds light upon the question of how the personality and emotional traits of executives influence their decision making and leadership behavior. While recent strategic management resea
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02-25006600[分機130、131]。
作者:Sjaak Braster (EDT); Ian Grosvenor (EDT); Maria del Mar Del Pozo Andres (EDT)  出版社:Peter Lang Pub Inc  出版日:2011/12/31 裝訂:平裝
This book is about the classroom, the most important meeting place for teachers and pupils in an education building. Our knowledge, however, about what happens inside this space is limited. In many re
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定價:3393 元, 優惠價:1 3393
作者:Amos Oz; Nicholas De Lange (TRN)  出版社:Houghton Mifflin Harcourt  出版日:2012/10/16 裝訂:平裝
Seven years after their divorce, Ilana breaks the bitter silence with a letter to Alex, a world-renowned authority on fanaticism, begging for help with their rebellious adolescent son, Boaz. One let
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Black Box
滿額折
作者:Julie Schumacher  出版社:Random House Childrens Books  出版日:2010/03/09 裝訂:平裝
WHEN DORA, ELENA’S older sister, is diagnosed with depression and has to be admitted to the hospital, Elena can’t seem to make sense of their lives anymore. At school, the only people who acknowledge
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定價:532 元, 優惠價:79 420
Black Box
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作者:Frank X. Walker  出版社:Old Cove Pr  出版日:2006/12/01 裝訂:平裝
Black Box (2005) continues the personal and autobiographical journey of Affrilachia with sixty eight new poems from Walker.
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定價:853 元, 優惠價:1 853
作者:Robert Stowe England  出版社:Greenwood Pub Group  出版日:2011/09/30 裝訂:精裝
In recent years, the American mortgage market moved away from the regulated banking industry to the shadow banking system (or the parallel banking system), which is not overseen by traditional banking
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定價:3900 元, 優惠價:1 3900
作者:Tibor Jager  出版社:Springer Verlag  出版日:2012/10/30 裝訂:平裝
Generic group algorithms solve computational problems defined over algebraic groups without exploiting properties of a particular representation of group elements. This is modeled by treating the grou
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02-25006600[分機130、131]。
Black Box ― A Record of the Catastrophe
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作者:Black Box Collective (COR)  出版社:Pm Pr  出版日:2016/12/01 裝訂:平裝
As the serial disasters of capitalism’s current crisis?economic, political, environmental?continue to batter the world, Black Box: A Record of the Catastrophe is a device for recording, analyzing, and
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定價:758 元, 優惠價:1 758
Black Box ― A Record of the Catastrophe
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作者:Black Box Collective (COR)  出版社:Independent Pub Group  出版日:2015/12/01 裝訂:平裝
The work of eminent writers—Richard Dyer, Silvia Federici, Ursula K. Le Guin—as well as a host of new thinkers illustrate continuity and rupture in ongoing theoretical and cultural critiqueThis volume
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定價:758 元, 優惠價:1 758
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