Reinventing the Post: Building a Sustainable Future is the third book in this series which explore how the postal sector is changing in order to meet new challenges. This volume addresses the fundamen
The postal, parcel and logistics industry is evolving and changing fast as it responds to the challenges and opportunities it faces. Some changes are being driven by external factors such as the emerg
With contributions from industry thought leaders the world over, this study presents important perspectives on strategy, transformation, and innovation as it questions the future shape and direction o