One of the pioneers of the Total Quality movement, W. Edwards Deming, famously proclaimed, "Drive out fear so that everyone may work more effectively for the company." But after attending a quality c
How are leaders facing a crisis supposed to handle and overcome an unknowable set of issues? This book demonstrates how effective leaders under pressure work from an understanding of the situation at
Leadership in Nonprofit Organizations is about exemplary leadership as found in both corporate and nonprofit organizations. The authors take a fresh approach to the study of leadership: they perform
