"This book combines both a managerial and technical view of business process management, providing advanced analysis and concrete approaches for relevant problems, as well as the implications for furt
This comprehensive and in-depth study on intelligent techniques in e-commerce offers a general introduction to case-based reasoning (CBR), e-commerce and intelligent agents. The task of using CBR is i
"This book presents comprehensive and in-depth studies that reveal the cutting-edge theories, technologies, methodologies, and applications of demand-driven Web, mobile, and e-business services"--