Managing Trauma in the Workplace ─ Supporting Workers and Organisations

Managing Trauma in the Workplace looks at the impact of trauma not only from the perspective of the employees but also from that of their organisations. In addition to describing the negative outcomes from traumatic exposure it offers solutions which will not only build a more resilient workforce but also lead to individual and organisational growth and development.
This book has contributions from international experts working in a variety of professions including teaching, the military, social work and human resources. It is split into four parts which explore:


the nature of organisational trauma
traumatized organisation and business continuity
organisational interventions
building resilience and growth.

Managing Trauma in the Workplace is essential reading for anyone with responsibility to help and support workers involved in distressing and traumatic incidents as a victim, supporter or investigator.

Noreen Tehrani is a chartered occupational, counselling and health psychologist. She is managing director of Noreen Tehrani Associates.

List of Illustrations. List of Contributors. Preface. Part I: The Nature of Organisational Trauma. Richardson, Children and Families’ Social Work and Secondary Trauma. Tehrani, Piper, Traumatic Stress in the Police Service. Busuttil, Mental Health Problems in British Veterans. Tehrani, Compassion Fatigue and Human Resource Professionals. Vogt, Leonhardt, Critical Incident Stress and the Prevention of Psychological Trauma in Air Traffic Controllers. Lowe, The Impact of Disasters on Schools and the School Community. Tehrani, The Incidence of Secondary Traumatic Stress in workers dealing with traumatizing materials, victims and perpetrators. Part II: Traumatized Organisations and Business Continuity. Alexander, Klein, The Impact of Trauma Within Organisations. Bloom, Trauma-Organised Systems and Parallel Process. Vaughan, The Influence of Organisational Culture in Dealing with Workplace Conflict: an Ethical and Cultural Perspective. Graham, Chadwick, Risk, Business Continuity and the Part People Play. Part III: Organisational Interventions. Tehrani, Rainbird, Dunne, Supporting the Police Following the 7/7 London Terrorist Bombs: An Organisational Approach. Handa, Krantz, Delaney, Litz, Models of Crisis Management. Tehrani, Supporting Employees at Risk of Developing Secondary Trauma and Burnout. Part IV Building Resilience and Growth. Bloom, Sanctuary: An Operating System for Living Organisations. Tehrani, A Building Resilience Toolbox. Murphy, Durkin, Joseph, Growth in Relationship: A post-medicalised vision for positive transformation following trauma. McNab, One Disaster After Another: Building Resilience in the Trauma Therapist and the Role of the Supervisor. Tehrani, Building Resilient Organisations in a Complex World. Subject Index.