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Danish management consultant Ejler, Flemming Poulfelt (management and strategy, Copenhagen Business School), and Fiona Czerniawski, with a British information services company, share what has been learned over the past decade about managing a company made up primarily of highly educated people. The methods and processes developed by commodity-based businesses do not work very well, they say, because knowledge-based work relies on unique strengths, experience, and client engagement. Among the topics are value creation in knowledge intensive firms, the inner workings of the company, consistent strategy and the client, employee behavior, and the pyramid at play in holistic management. Annotation c2012 Book News, Inc., Portland, OR (booknews.com)
作者簡介
Nicolaj Ejler is Director at Ramboll Management Consulting, Denmark
Flemming Poulfelt is Professor of Management & Strategy and Vice Dean at Copenhagen Business School, Denmark
Fiona Czerniawska is Joint Managing Director and co-founder of Source Information Services Ltd, UK
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