The Human-Computer Interaction Handbook ─ Fundamentals, Evolving Technologies, and Emerging Applications

The third edition of a groundbreaking reference, The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications raises the bar for handbooks in this field. It is the largest, most complete compilation of HCI theories, principles, advances, case studies, and more that exist within a single volume. The book captures the current and emerging sub-disciplines within HCI related to research, development, and practice that continue to advance at an astonishing rate. It features cutting-edge advances to the scientific knowledge base as well as visionary perspectives and developments that fundamentally transform the way in which researchers and practitioners view the discipline. New and Expanded Topics in the Third Edition:


HCI and global sustainability
HCI in health care
Social networks and social media
Enterprise social computing
Role of HCI in e-Government
Role of creativity and cognition in HCI
Naturalistic approach to evaluation, persuasion, and globalization

The chapter authors include experts from academia, industry, and government agencies from across the globe — all among the very best and most respected in their fields. The more than 80 tables, 400 figures, nearly 7,000 references, and four-page color insert combine to provide the single most comprehensive depiction of this field. Broad in scope, the book pays equal attention to the human side, the computer side, and the interaction of the two. This balanced, application-focused design coverage makes the book not only an excellent research guide but also an authoritative handbook for the practice of HCI and for education and training in HCI.

Foreword by Ben ShneidermanIntroduction: A Moving Target: The Evolution of Human–Computer Interaction, Jonathan GrudinHumans in HCIPerceptual-Motor Interaction: Some Implications for Human–Computer Interaction, Timothy N. Welsh, Sanjay Chandrasekharan, Matthew Ray, Heather Neyedli, Romeo Chua, and Daniel J. WeeksHuman Information Processing: An Overview for Human–Computer Interaction, Robert W. Proctor and Kim-Phuong L. VuMental Models in Human–Computer Interaction, Stephen J. PayneTask Loading and Stress in Human–Computer Interaction: Theoretical Frameworks and Mitigation Strategies, James L. Szalma, Gabriella M. Hancock, and Peter A. HancockChoices and Decisions of Computer Users, Anthony JamesonComputers in HCIInput Technologies and Techniques, Ken Hinckley and Daniel WigdorSensor- and Recognition-Based Input for Interaction, Andrew D. WilsonVisual Displays, Christopher M. Schlick, Carsten Winkelholz, Martina Ziefle, and Alexander MertensHaptic Interface, Hiroo IwataNonspeech Auditory and Crossmodal Output, Eve Hoggan and Stephen BrewsterNetwork-Based Interaction, Alan DixWearable Computers, Daniel Siewiorek, Asim Smailagic, and Thad StarnerDesign of Fixed, Portable, and Mobile Information Devices, Michael J. Smith and Pascale CarayonDesigning Human–Computer InteractionsVisual Design Principles for Usable Interfaces: Everything Is Designed: Why We Should Think before Doing, Suzanne Watzman and Margaret ReGlobalization, Localization, and Cross-Cultural User-Interface Design, Aaron Marcus and Emilie W. GouldSpeech and Language Interfaces, Applications, and Technologies, Clare-Marie Karat, Jennifer Lai, Osamuyimen Stewart, and Nicole YankelovichMultimedia User Interface Design, Alistair SutcliffeMultimodal Interfaces, Sharon OviattSystems That Adapt to Their Users, Anthony Jameson and Krzysztof Z. GajosMobile Interaction Design in the Age of Experience Ecosystems, Marco SusaniTangible User Interfaces, Hiroshi Ishii and Brygg UllmerAchieving Psychological Simplicity: Measures and Methods to Reduce Cognitive Complexity, John C. Thomas and John T. RichardsInformation Visualization, Stuart CardCollaboration Technologies, Gary M. Olson and Judith S. OlsonHuman–Computer Interaction and the Web, Helen Ashman, Declan Dagger, Tim Brailsford, James Goulding, Declan O’Sullivan, Jan-Felix Schmakeit, and Vincent WadeHuman-Centered Design of Decision-Support Systems, Philip J. Smith, Roger Beatty, Caroline C. Hayes, Adam Larson, Norman D. Geddes, and Michael C. DorneichOnline Communities, Panayiotis Zaphiris, Chee Siang Ang, and Andrew LaghosVirtual Environments, Kay M. Stanney and Joseph V. CohnPrivacy, Security, and Trust: Human–Computer Interaction Challenges and Opportunities at Their Intersection, John Karat, Clare-Marie Karat, and Carolyn BrodieApplication-/Domain-Specific DesignHuman–Computer Interaction in Health Care, François Sainfort, Julie A. Jacko, Molly A. McClellan, and Paula J. EdwardsWhy We Play: Affect and the Fun of Games—Designing Emotions for Games, Entertainment Interfaces, and Interactive Products, Nicole LazzaroMotor Vehicle–Driver Interfaces, Paul A. GreenHuman–Computer Interaction in Aerospace, Steven J. LandryUser-Centered Design in Games Randy J. Pagulayan, Kevin Keeker, Thomas Fuller, Dennis Wixon, Ramon L. Romero, and Daniel V. GunnDesigning for DiversityOlder Adults and Information Technology: Opportunities and Challenges, Sara J. Czaja, and Chin Chin LeeHuman–Computer Interaction for Kids, Amy Bruckman, Alisa Bandlow, Jill Dimond, and Andrea ForteInformation Technology for Communication and Cognitive Support, Alan F. Newell, Alex Carmichael, Peter Gregor, Norman Alm, Annalu Waller, Vicki L. Hanson, Graham Pullin, and Jesse HoeyPerceptual Impairments: New Advancements Promoting Technological Access, Julie A. Jacko, V. Kathlene Leonard, Molly A. McClellan, and Ingrid U. ScottUniversal Accessibility and Low-Literacy Populations: Implications for Human–Computer Interaction Design and Research Methods, William M. GribbonsComputing Technologies for Deaf and Hard of Hearing Users, Vicki L. HansonThe Development ProcessSection A Requirements SpecificationUser Experience Requirements Analysis within the Usability Engineering Lifecycle, Deborah J. Mayhew and Todd J. FollansbeeTask Analysis, Catherine Courage, Jhilmil Jain, Janice (Ginny) Redish, and Dennis WixonContextual Design, Karen HoltzblattGrounded Theory Method in Human–Computer Interaction and Computer-Supported Cooperative Work, Michael J. Muller and Sandra KoganAn Ethnographic Approach to Design, Jeanette Blomberg and Mark BurrellSection B Design and Development
Putting Personas to Work: Employing User Personas to Focus Product Planning, Design, and Development, John Pruitt and Tamara AdlinPrototyping Tools and Techniques, Michel Beaudouin-Lafon and Wendy E. Mackay Scenario-Based Design, Mary Beth Rosson and John M. CarrollParticipatory Design: The Third Space in Human–Computer Interaction, Michael J. Muller and Allison DruinUnified User Interface Development: A Software Refactoring Perspective, Anthony Savidis and Constantine StephanidisUsability + Persuasiveness + Graphic Design = eCommerce User Experience, Deborah J. MayhewHuman–Computer Interaction and Software Engineering for User Interface Plasticity, Joëlle Coutaz and Gaëlle CalvarySection C Testing, Evaluation, and Technology TransferUsability Testing, Joseph S. Dumas and Jean E. FoxUsability for Engaged Users: The Naturalistic Approach to Evaluation, David SiegelSurvey Design and Implementation in HCI, A. Ant OzokInspection-Based Evaluations, Gilbert Cockton, Alan Woolrych, Kasper Hornbæk, and Erik FrøkjærModel-Based Evaluation, David KierasSpreadsheet Tool for Simple Cost-Benefit Analyses of User Experience Engineering, Deborah J. MayhewTechnology Transfer, Kevin M. SchofieldEmerging Phenomena in HCIAugmenting Cognition in HCI: Twenty-First Century Adaptive System Science and Technology, Kelly S. Hale, Kay M. Stanney, and Dylan D. SchmorrowSocial Networks and Social Media, Molly A. McClellan, Julie A. Jacko, François Sainfort, and Layne M. JohnsonHuman–Computer Interaction for Development: Changing Human–Computer Interaction to Change the World, Susan M. Dray, Ann Light, Andrew M. Dearden, Vanessa Evers, Melissa Densmore, Divya Ramachandran, Matthew Kam, Gary Marsden, Nithya Sambasivan, Thomas Smyth, Darelle van Greunen, and Niall WintersAuthor IndexSubject Index