The Experiential Student Team Consulting Process ─ A Problem-Based Model for Consulting and Service-Learning

This book provides a proven model for the experiential student team consulting process. It uses a pedagogically sound problem-based learning approach with clear examples from a number of award-winning engagements. Experiential courses are multi-disciplined learning experiences and this book will be most helpful for the unique demands of such a course. Our conceptual framework guides the pedagogy and the process flow model directs its sequential nature. Each section builds upon the previous one, directing students toward completing the consulting engagement. Our model promotes a conceptual understanding of the consulting process and the interactions between and among students, the team, the client, and the instructor. The model encourages communication among all stakeholders and can facilitate defining the project's parameters, which are keys to a successful engagement. It also provides a hands-on guide to completing the consulting project. We have provided an example, tool or template for every element in the student consulting process, from team creation to the final report and presentation. In the 4th edition, we added problem-based learning theory as the framework for experiential learning, and enhancements to the Assurance of Learning Model for experiential team-based courses. We also restructured the appendices into three sections of tools, templates, and examples.