One of the biggest challenges in the classroom is trying to teach when students act in unexpected and annoying ways. Based on the psychology of how children and people act, this book offers practical
Children can go through difficult phases - this is a natural part of growing up. Conflicts and arguments are nothing exceptional, but rather a part of everyday family life. The authors of this practic
Working with older people in care can be challenging and frustrating, especially when they behave in ways that seem irrational, aggressive, or unreasonably repetitive, and nothing you can do seems to