"Read about these American Generals of WW II including Henry H. Arnold, Omar N. Bradley, Dwight D. Eisenhower, Curtis E. LeMay, Douglas MacArthur, George C. Marshall, George S. Patton, Matthew B. Ridg
Time to master the complexities of respiratory care. The newly updated Respiratory Care Made Incredibly Easy!®, 3rd Edition, explains the essentials with humor, expert guidance, and numerous colorful
How is cultural change perceived and performed by members of the Bena Bena language group, who live in the Eastern Highlands of Papua New Guinea? In her analysis, Knapp draws upon existing bodies of w
This book argues that the appropriate application of the principles and practices of corporate governance to organisational portfolio, program, and projects (‘3P’) governance brings about highly engag
Explore the great outdoors with Momo the adorable border collie and his new puppy companion Boo in LET'S FIND MOMO OUTDOORS Babies, toddlers, and parents will love playing hide-and-seek with Momo in t
The Third Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional. Each chapter expands upon a particular skill requ
A Guide to Service Desk Concepts, Third Edition, discusses the different types of service desks that exist, how they are measured by the organizations they support, the varying roles and skills requi
