New information and communication technologies have drastically changed public management. Public managers are increasingly dependent on information gathered form complex systems and they need to be able to put in place sound IT and communication structures. This accessible text, aimed specifically at those studying and working in public management, offers readers a comprehensive understanding of ICTs and their implications for public management. It provides aspiring and current public managers a framework for the development of strategic public information management across the full range of public organizations.Written by leading experts in this area, Public Management in an Information Age offers:- A thorough grounding in the latest research- Examples of issues and practices from different contexts and types of organizations around the world- A range of tools and techniques to help readers analyse concrete situations and develop appropriate solutions - Summary boxes on key
New information and communication technologies have drastically changed public management. Public managers are increasingly dependent on information gathered form complex systems and they need to be able to put in place sound IT and communication structures. This accessible text, aimed specifically at those studying and working in public management, offers readers a comprehensive understanding of ICTs and their implications for public management. It provides aspiring and current public managers a framework for the development of strategic public information management across the full range of public organizations.Written by leading experts in this area, Public Management in an Information Age offers:- A thorough grounding in the latest research- Examples of issues and practices from different contexts and types of organizations around the world- A range of tools and techniques to help readers analyse concrete situations and develop appropriate solutions - Summary boxes on key
Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector or
Strategy is vital to effective and efficient public service delivery as well as successful governance and leadership. This new text provides a concise yet systematic overview of the achievements, down
Drawing on a wide range of international experience, a state of the art introduction to the distinctive role and nature of public strategy which is designed to meet the needs of students and practitio
