This book will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and
Natural Gas has been called "the prince of hydrocarbons," an abundant resource that is versatile, competitive with other fuels and popular throughout the world. Newer technologies that can deliver na
This book presents a novel and hybrid, computationally efficient, reconstruction scheme for solving the problem of super-resolution restoration of high-resolution images from sequences of geometricall
This is a breakthrough text for all undergraduate students entering baccalaureate programs in chemical engineering. Lucid and logically arranged, it brings together everything today's students need to
Vivek Chibber’s Postcolonial Theory and the Specter of Capital was hailed on publication as “without any doubt … a bomb,” and “the most substantive effort to dismantle the field through historical rea
With extensive experience in the software industry including defining quality management systems per International Standards Organization specifications, Nanda (M.S., computer science, McGill U.) intr
The book begins with basic concepts such as symbols, alphabets, sets, relations, graphs, strings, and languages. It then delves into the important topics including separate chapters on finite state ma
