This work focuses on researching and establishing the importance of human capital and innovation as determinants of competitive advantages in international trade—in the context of rapidly evolving tec
Nineteen brilliantly led conversations with a sterling roster of natural and social scientists, shedding new light on their ideas, discoveries—and lives. How does Jane Goodall’s relationship with her
Bureaucracy is the classic study of the way American government agencies work and how they can be made to work better. Examining a wide range of bureaucracies, including the Army, the FBI, the FCC, a
Finding cool new languages, tools or techniques is easy---you get great new ideas every day. But convincing co-workers to adopt these ideas is difficult. Logic doesn't work. Playing politics doesn't w
Ask someone who works with horses how best to communicate with a balky colt and she will tell you that horses do not respond to human cajoling. To be successful the human must understand and work wit
A new, interactive approach to storytime, The Whole Book Approach was developed in conjunction with the Eric Carle Museum of Picture Book Art and expert author Megan Dowd Lambert's graduate work in ch
In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working. The Xerox legacy is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of Xerox's social science tradition. It uses detailed case studies showing how the client engagement was conducted over time and how the findings were consequential for business impact. Case studies in retail, production, office and home settings cover four topics: practices around documents, the customer front, learning and knowledge-sharing, and competency transfer. The impetus for this book was a 2003 Xerox initiative to transfer knowledge about conducting ethnographically grounded work practice studies to its consultants so that they may generate the kinds of knowledge generated
European Social Policy and Social Work explores shifts in international social policies and how they affect national trends and thus the context for social work practice. The book discusses internatio
European Social Policy and Social Work explores shifts in international social policies and how they affect national trends and thus the context for social work practice. The book discusses internatio
In this comprehensive overview of the state of the art in the field, group workers and social scientists explore group research issues. Learn how they grapple with the major problems associated with d
This exciting book explains the role of skid steers on farms. Published jointly with New Holland Agriculture, the title tells all about how skid steers work and illustrates how they are used by farmer
Walker and Crawford look at human development across the life course, exploring how patterns of growth, stability, and change impact people's life course. They examine and apply theoretical concepts a
Expected Miracles explores the world of surgeons from their own perspective?how they perceive themselves, their work, colleagues, and communities. Recognizing that surgery is an art, a craft, a scienc
Follows several children and their working mothers as they move through their day, and shows how children and parents keep each other in their thoughts even when they are apart.
How can we understand the relationship between employer and employee? What determines the give and take of such relationships and what happens when they go wrong? This book is the first to provide a
How does neoliberalism in the education field shape who teachers are and what they can be? What are the effects of neoliberal logic on students? How is gender at the core of what it means to teach and
Uber. Airbnb. Amazon. Apple. PayPal. All of these companies disrupted their markets when they launched. Today they are industry leaders. What’s the secret to their success?These cutting-edge businesse
How the United States turns its back on the working poor. An astonishing 35 million Americans work full time but do not make a living wage. They are nursing home staff, poultry processors, pharmacy a
Most business owners and executives know they should have a regular business attorney, but know little about how to find a good one. How can you tell whether that lawyer your neighbor recommended or
