Your business success is now forever linked to the success of your customersCustomer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fu
Algebra II For Dummies, 2nd Edition (9781119543145) was previously published as Algebra II For Dummies, 2nd Edition (9781119090625). While this version features a new Dummies cover and design, the con
Originally based on a graduate course taught by the author, this true classic has once again been extensively updated to incorporate key new findings in biological signaling. With over half of the con
Praise for the previous edition: ‘This is a concise and valuable handbook…The Labor Progress Handbook belongs in every lab coat pocket, in every birth room, and at all of our fingertips as we help wom
‘A chance meeting of a sewing machine and an umbrella. The impossible face-off between a whale and a polar bear. One was devised by Lautréamont; the other punctuated by Freud. Both are memorable. Why
Infectious Disease is a core topic within the clinical curriculum and students are expected to recognize, understand and know how to investigate and manage many infectious conditions. Infectious Disea
Although economic inequality provokes widespread disquiet, its supposed necessity is rarely questioned. At best, a basic level of inequality is seen as a necessary evil. At worst, it is seen as i
Emerging technologies such as the Internet and biotechnology have the potential to create new industries and transform existing ones. Incumbent firms, despite their superior resources, often lose out
Praise for Winning At Retail "Winning at Retail offers the most effective strategies available for retailers. At McDonald's, the 'Quick-EST' model is crucial, because being close and convenie
This long-awaited new edition helps students understand and solve the complex problems that organic chemists regularly face, using a step-by-step method and approachable text. With solved and worked-t
Hollywood, Interrupted is a sometimes frightening, occasionally sad, and frequently hysterical odyssey into the darkest realms of showbiz pathology, the endless stream of meltdowns and flameouts, and
The natural condition of any classroom is harmonious, satisfying, and productive, so why do so many teachers struggle with problems of apathy, hostility, anxiety, inefficiency, and resistance? In this
The first comprehensive guide to discovering and preventing attacks on the Android OSAs the Android operating system continues to increase its share of the smartphone market, smartphone hacking remain
"Biochemical Pathways: An Atlas of Biochemistry and Molecular Biology, Second Edition, explains the multi-step chemical reactions (for example, carbohydrate metabolism pathways) that occur in biologic
Urban Geography a comprehensive introduction to a variety of issues relating to contemporary urban geography, including patterns and processes of urbanization, urban development, urban planning, and l
The companion to Teach Like a Champion 2.0, the book that's transformed classrooms worldwideIn his acclaimed book Teach Like a Champion 2.0, Doug Lemov presents 62 essential techniques used by exempla
Nephrology is an important speciality; patients with acute or chronic kidney failure are encountered in every medical and surgical speciality, as well as in general practice. On most general medical r
The book is intended for use both as a professional reference and as a textbook suitable for training new scientists and engineers with emphasis placed on the applicable fundamentals rather than on de
Introduction to Flat Panel Displays describes the fundamental physics and materials of major flat panel display technologies including LED, OLED, LCD, PDP and FED and reflective displays. A reference for graduate students and new entrants to the display industry, the book currently covers the basic science behind each display technology and gives solved problems and homework problems in each chapter to aid self-study. With advancements in this field, there is enough change in the FPD industry to justify a second edition.This book offers the latest information on modern display technology and features new developments in OLED materials including phosphorescent, TTA, and TADF OLEDS, white light OLED and light extraction. It provides key information on blue phase, automotive lighting, quantum-dot enhanced LCDS, device configurations and performance, and LEDs, specifically nitrate-based. Application features include OLED for mobile, TV, light and flexible OLED, and reflective display speci
"An indispensable primer for those who want to protect their digital rights from the dark forces of big media." -Kara Swisher, author of aol.com The first general interest book by a blogger edited col
