JACK WELCH SPEAKS

Discover what some of the most successful minds in business and finance have to say

In the fully revised Second Edition of Jack Welch Speaks, Lowe presents-in Jack Welch's own words-the insights, visions, and philosophies that have guided Welch throughout his extraordinary career at GE and his post-GE life. This book offers an objective assessment of Welch-from the management principles that helped him soar to the controversy surrounding his compensation package-and provides lessons in leadership that cannot be found anywhere else. With this book as their guide, readers will not only learn how Jack Welch became one of the world's most-lauded CEOs, but they'll also discover exactly what it takes to achieve unparalleled success in today's dynamic business environment.

Janet Lowe (Carlsbad, CA and Santa Fe, NM) is the author of the bestselling Bill Gates Speaks (0-471-29353-9) and Oprah Winfrey Speaks (0-471-39994-9). Her articles have appeared in such publications as Newsweek, the Christian Science Monitor, the Los Angeles Times, and the San Francisco Chronicle.

Janet Lowe is the author of the bestselling Warren Buffett Speaks and Bill Gates Speaks. Her articles have appeared in such publications as Newsweek, the Christian Science Monitor, the Los Angeles Times, and the San Francisco Chronicle.

Acknowledgments.
Introduction.
IN ONE DECADE: FROM LETTERMAN TO SEINFELD N AMERICAN ODYSSEY.
Growing Up in Salem.
The First to Go to College.
Sports Were Everything.
Ice Can’t Form on a Swift-Moving Stream.
Take This Job and Do It.
QUALITIES OF A LEADER: WELCH STYLE.
The Challenge: To Be Fair.
The Temperament of a Boss.
The Thrill of Victory.
A Typical Meeting with Chairman Welch.
Humor Us.
WELCH’S WORLD: GENERAL ELECTRIC.
The Engine Called General Electric.
GE: Just an Everyday $163 Billion Family Store.
Beyond National Borders.
Heros.
The Holy City.
GE Jargon.
Dirty Diamonds and Other GE Scandals.
THE FABRIC OF LEADERSHIP.
Be a Leader, Not a Manager.
No Ideas du Jour.
The Trap: Measuring Everything, Understanding Nothing.
Don’t Sell Hats to Each Other.
Share Information.
The Creed.
Four Types of Leaders.
The Best Mutual Fund in the World.
WELCH, THE CHANGE AGENT.
Change Before You Have To.
Go for the Leap.
Managing Paradox.
Productivity: Unlimited Juice in the Lemon.
THE HARDWARE REVOLUTION.
Putting Money on the Right Gambles.
Three Big Circles.
Be Number 1 or Number 2: A Concept That Should Be Gone.
Flattening the GE Wedding Cake.
Downsizing.
Honey, I Shrunk GE.
THE SOFTWARE REVOLUTION.
The Soft Values.
Workout.
Simplicity.
Speed.
Self-Confi dence.
Labor Unions.
A Boundaryless GE.
Searching the Planet for the Best Practices.
Teamwork.
Stretch.
Six Sigma Quality.
It All Comes Out in the Wash.
TAKING STOCK.
Fail Your Way to Success.
Welch’s Critics.
The German Point of View.
Being a Good Citizen.
Work/Life Balance.
How Much Is Leadership Worth?
What Made Jack Welch a Success?
THE ROCKY ROAD TO RETIREMENT.
The Race for Jack’s Job.
How the Contenders Have Done.
The Honeywell Hustle.
Honeywell after GE.
GE after Jack.
THE REINVENTION OF JACK WELCH.
Falling in Love.
Back at Harvard Business Review: A Moral Dilemma.
Who Is Suzy?
The Dirty Divorce.
Passing Back the Perks.
The Wedding.
The New Couple.
The John F. Welch College of Business.
Jack’s New Career.
SUMMING UP.
General Electric and Jack Welch— A Chronology.
Endnotes.
Permissions.