I HATE CONFLICT!
商品資訊
ISBN13:9780071484893
出版社:Mcgraw-Hill; Inc.
作者:M. S. W. LEE RAFFEL
出版日:2008/01/28
裝訂:平裝
商品簡介
Got a conflict? Confront with confidence!
Most people hate conflict. Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on. But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy your health. That's why relationship expert Lee Raffel created this researched-based program to help you handle your personal and professional conflicts with courage, confidence, and sensitivity. Her simple seven-step plan will show you how to:
- Stop avoiding issues
- Start addressing problems
- Talk out feelings and issues calmly
- Listen compassionately
- Defuse explosive situations
- Deepen your relationships
By using conflicts as an opportunity for positive growth and change, you'll be able to improve your relationships, lower your stress levels, and ease your mind. I Hate Conflict! includes practical advice on how to keep arguments from escalating, how to deal with someone who sabotages conversations, and how to adapt to each of the five most common conflict styles.
作者簡介
Lee Raffel, M.S.W., has thirty-five years of experience as a licensed marriage and family therapist and a licensed clinical social worker. She is the author of Should I Stay or Go? How Controlled Separation (CS) Can Save Your Marriage.
主題書展
更多書展今日66折
您曾經瀏覽過的商品
購物須知
外文書商品之書封,為出版社提供之樣本。實際出貨商品,以出版社所提供之現有版本為主。部份書籍,因出版社供應狀況特殊,匯率將依實際狀況做調整。
無庫存之商品,在您完成訂單程序之後,將以空運的方式為你下單調貨。為了縮短等待的時間,建議您將外文書與其他商品分開下單,以獲得最快的取貨速度,平均調貨時間為1~2個月。
為了保護您的權益,「三民網路書店」提供會員七日商品鑑賞期(收到商品為起始日)。
若要辦理退貨,請在商品鑑賞期內寄回,且商品必須是全新狀態與完整包裝(商品、附件、發票、隨貨贈品等)否則恕不接受退貨。