Hospitality Information Systems And E-Commerce
商品資訊
ISBN13：9780471478492
出版社：John Wiley & Sons Inc
作者：D. V. Tesone
出版日：2005/02/22
裝訂／頁數：平裝／286頁
規格：22.9cm*18.4cm*1.3cm (高/寬/厚)
定價
：NT$ 4078 元絕版無法訂購
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作者簡介
商品簡介
Up-to-date coverage of how technology impacts management in the hospitality industry Provides an overview of information technology basics, including computer hardware, software, and networks Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business Features interviews with information technology professionals in the hospitality industry Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation Contains a practical glossary of technical terminology Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.
In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry - lodging, foodservice, and tourism - this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation.
Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce:
作者簡介
D. V. Tesone, Phd, is Assistant Professor of Hospitality at the Rosen School of Hospitality Management at the University of Central Florida. He is the author of several textbooks as well as articles that have been published in the Journal of Hospitality and Tourism Education and the Journal of Applied Hospitality Management.
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