Building Hope ─ Leadership in the Nonprofit World

Building Hope tells, from the trenches, what it's like to lead and manage a nonprofit agency. Filled with insights, tips, lessons learned, and poignant stories, this book will help nonprofit executives, board members, and volunteers alike leave work at the end of each day knowing they made a difference in the lives of others. With nearly twenty-seven years in the nonprofit sector, John Bateson, executive director of a busy crisis center, has seen it all. Eager to share his knowledge, he explains what it takes to lead employees and volunteers, as well as how to satisfy the other stakeholders: donors, government officials, board members and, of course, service recipients. As Bateson demonstrates so eloquently, the relationship between nonprofit organizations and all these stakeholders is built on trust, need, compassion, and--above all else--hope.

John Bateson has directed nonprofit agencies for twenty-seven years. In 1996, he was named a Community Hero by United Way and chosen to carry the Olympic torch. For the past eleven years, he's been Executive Director of the Contra Costa Crisis Center in Walnut Creek, California. He and his wife, Suzan, also a nonprofit executive, have four children.