90折
Managing for Quality and Performance Excellence
商品資訊
ISBN13：9780324783209
出版社：Cengage Learning
作者：James R. Evans; William M. Lindsay
出版日：2010/01/01
裝訂：精裝
定價
：NT$ 11653 元優惠價
：90 折 10488 元
若需訂購本書，請電洽客服 02-25006600[分機130、131]。
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The leading book in quality management, MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 8TH EDITION is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award allows both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout. This edition continues to provide a managerially oriented view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on principles of Six Sigma and design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.
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