Public Management and Governance

The role of government in managing society has once again become a hot topic worldwide. A more diverse society, the internet, and new expectations of citizens are challenging traditional ways of managing governments.

The second edition of Public Management and Governance examines key issues in efficient management and good quality service in the public sector. With contributions from leading authors in the field, it goes beyond the first edition, looking at the ways in which the process of governing needs to be altered fundamentally to remain legitimate and to make the most of society’s many resources.

Key themes include:



challenges and pressures facing modern governments worldwide



the changing role of the public sector in a ‘mixed economy’ of provision



governance issues such as ethics, equalities, and citizen engagement


This new edition has an increased international scope and includes new chapters on partnership working, agency and decentralised management, process management, and HRM. Comprehensive and detailed, it is an ideal companion for undergraduate and postgraduate students of public management, public administration, government and public policy.

Tony Bovaird is Professor of Public Management and Policy at the University of Birmingham. He has published widely in strategic management, public policy evaluation and performance management in the public sector.

Elke Löffler is Chief Executive of Governance International. She has published widely in public governance and quality management in the public sector.

Part 1: From Public Management to Governance 1. Understanding Public Management and Governance (Tony Bovaird And Elke Löffler) 2. The Changing Context of Public Policy (Tony Bovaird And Elke Löffler) 3. The Size and Scope of the Public Sector (Peter M. Jackson) 4. Public Management Reforms Across OECD Countries (Jürgen Blum and Nick Manning) Part 2: Public Management 5. Strategic Management in Public Sector Organizations (Tony Bovaird) 6. Marketing in Public Sector Organizations (Tony Bovaird) 7. Contracting for Public Services (Andrew Erridge) 8. Financial Management in Public Sector Organizations (James L. Chan and Xuyun Xiao) 9. Human Resource Management in the Public Sector (Sylvia Horton) 10. Managing ICTs in Public Sector Organizations (Christine Bellamy) 11. Performance Measurement and Management in Public Sector Organizations (Geert Bouckaert and Wouter Van Dooren) 12. Quality Management in Public Sector Organizations (Tony Bovaird And Elke Löffler) 13. Process Management in Public Sector Organizations (Kuno Schedler and Utz Helmuth) 14. Scrutiny, Inspection and Audit in the Public Sector (John Clarke) Part 3: Governance as an Emerging Trend in the Public Sector 15. Public Governance in a Network Society (Elke Löffler) 16. Partnership Working in the Public Domain (Tony Bovaird and John Tizard) 17. Decentralized Management: Agencies and 'Arm's-Length' Bodies (Christopher Pollitt) 18. Public Leadership (Mike Broussine) 19. Engaging with Citizens and other Stakeholders (Steve Martin) 20. Changing Equalities: Politics, Policies and Practice (Janet Newman and Rachel Ashworth) 21. Ethics and Standards of Conduct (Howard Davis) 22. Evidence-Based Policy and Practice (Annette Boaz and Sandra Nutley)