Effective People Management

This guide overviews all of the activities involved in managing staff and maintaining high performance. The book starts by looking at big-picture considerations, such as leadership qualities and motivation. It then moves on to the manager's role and the importance of creating a learning environment. The second part of the book explores day-to-day management issues such as undertaking tasks and projects, delegation, and running meetings. It then covers performance management and developing and rewarding staff on a limited budget, as well as methods for dealing with interpersonal and operational problems. Final chapters look at making sustainable change and the manager's own career management. Each chapter includes numerous bullet points, checklists, and task lists, and most include case studies. Wellington is a management consultant specializing in leadership, team building, and change management. Annotation c2011 Book News, Inc., Portland, OR (booknews.com)