PRIVACY HANDBOOK：GUIDELINES, EXPOSURES, POLICY IMPLEMENTATION, AND INTERNATIONAL ISSUES

We don't have to tell you that keeping up with privacy guidelines and having a strong privacy policy are critical in today's network economy. More and more organizations are instating the position of a Corporate Privacy Officer (CPO) to oversee all of the privacy issues within and organization. The Corporate Privacy Handbook will provide you with a comprehensive reference on privacy guidelines and instruction on policy development/implementation to guide corporations in establishing a strong privacy policy.

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ALBERT J. MARCELLA Jr, PhD, CQA, CFSA, CDP, CISA, is the President of Business Automation Consultants, a global information technology (IT) and management consulting firm. Dr. Marcella designs, implements, and conducts management consulting and IT audits for an international clientele. Prior to the formation of his own firm in 1984, Dr. Marcella was employed by the Dun & Bradstreet Corporation, where he established and formalized the IT Audit function.
CAROL STUCKI, CISA, is a Senior IT Auditor with the University of California. Prior to joining the Audit Department at the University of California, Carol provided management and IT audit consulting services, conducted technical audit reviews, and held positions in IT project management. Prior to consulting, Carol worked as a manager of strategic project management and as a technical producer for PurchasePro, an e-Commerce company.

Preface.

Acknowledgments.

Disclaimer.

Introduction.

Chapter 1. Privacy! Paradise Lost?

Chapter 2. Privacy Initiatives.

Chapter 3. Privacy Advocates.

Chapter 4. International Privacy Issues.

Chapter 5. Privacy Legislation.

Chapter 6. Personal Privacy and national Security.

Chapter 7. Business Privacy Issues.

Chapter 8. Personal Privacy Issues.

Chapter 9. Privacy Tools.

Chapter 10. Establishing Privacy Controls.

Pulse Pieces.

Glossary of Terms.

Sugggested Readings.

Appendix A. Executive Overview: Privacy Impact Assessment.

Appendix B. Privacy Impact Assessment (PIA) Tool.

Appendix C. Privacy Survey (1979-2001).

Appendix D. Office of Management and Budget Privacy Policies and Data Collection on Federal Web Sites as of June 2000.

Appendix E. Office of Management and Budget Privacy Policies on Federal Web Sites as of June 1999.

Ap pendix F. State of Washington Executive Order 00-03 Public Records Privacy Protections.

Appendix G. Securing Your Net Presence.

Appendix H. Who's Who - Selling Personal Information.

Appendix I. Protecting Your Internet Privacy.

Appendix J. Protecting Private Consumer Credit Information.

Appendix K. Who's Who - Compiling Personal Information Dossiers.

Appendix L. Electronic Profiling: You are What You Surf.

Appendix M. Core Elements of an Online Privacy Policy.

Appendix N. Securing Organizational Privacy - The Threat of Corporate Espionage.

Appendix O. Ethics and Technology - Securing Personal Privacy.

Appendix P. Consumer Sample Opt-Out Letter.

Appendix Q. Mail Preference Service Opt-Out Letter.

Appendix R. Telephone Preference Service (TPS) Opt-Out Letter.

Appendix S. Protecting Your Online Privacy.

Appendix T. Model E-Mail Policy.

Appendix U. Privacy Advocates.

Appendix V. Privacy Legislation Pending in the U.S. House of Representative.

Appendix W. Privacy Legislation Pending in the Senate of the United States.

Appendix X. Recommendations for Protecting Your Identity.

Appendix Y. Model Privacy Statement from TRUSTe.

Appendix z. Countries with Updated Laws to Prosecute Cyber Crime.

Appendix AA. Top Ten Ways to Protect Your Privacy Online.

Appendix BB. How to Protect Kids' Privacy Online.

Appendix CC. How to Comply with the Children's Online Privacy Protection Rule.

Appendix DD. Protecting Your Health Care Privacy.

Appendix EE. General Tips on Protecting Your Privacy.

Appendix FF. Violations of Patient Confidentiality and Consumer Attitudes about Health Privacy.

Appendix GG. Controls for Handling Data Privacy Issues.

Appendix HH. Privacy Policy Generator to Comply with the Gramm-Leach-Bliley (GLB) Act of 2000.

Appendix II. Information Necessary to Comply with the Notice Portion of Both the Children's Online Privacy Protection Act (COPPA) and the Federal Trade Commission COPPA Rule that Implements the Act.

Appendix JJ. EPIC Online Guide to Practical Privacy Tools.

Appendix KK. A Checklist of Responsible Information-Handling Practices.