The 4-Dimensional Manager ─ Disc Strategies for Managing Different People in the Best Ways

Successful managers work like coaches, assessing each person's strengths and weaknesses and developing the best strategy to get the job done. The 4-Dimensional Manager shows how managers can become more effective by using the DiSC system. "DiSC" stands for four communication styles: Dominance (direct and decisive); Influence (optimistic and outgoing); Supportive (sympathetic and cooperative); and Conscientious (concerned and correct). In the book's first part, readers assess their own style, the style of the people they manage, and the style of their organization. The second part shows how to choose the most effective style (or combination of styles) for any situation, focusing on seven key areas: delegating, decision making, problem solving, motivating, complimenting, giving constructive feedback, and developing skills.

Julie Straw is Vice President of Training and Communications for Inscape Publishing, the worldAs leading independent developer and publisher of research-based personal learning profiles for business. She has successfully managed individuals and teams involved in diverse challenges including soft skills training, research and development, and sales and marketing. She is a frequent speaker at national training and development conferences on the topic of using DiSC to manage and motivate a changing workforce.