Latin America Online: Cases, Successes and Pitfalls

The overall objectives of Gasco-Hernandez (International Institute on Governance of Catalonia, Spain) in presenting this analysis of e-government in Latin America include describing national and local level e-government initiatives, to analyze critical factors in the e-government design and implementation process, to discuss contextual factors of success and failure, to determine the existence of a particular Latin American e-government model, and to propose strategies for the future. To achieve these objectives, he presents case studies of the Argentine IT Professionals Forum, Brazil's Compras.Net, Brazil's e-tax system, the Chilean e-government strategy, and evolution of four state-government portals in Mexico. He also presents inter- and intra-regional comparative studies and local studies of the e-government initiatives of the cities of Asuncion, Paraguay; Bogota, Colombia; Brasilia, Brazil; Buenos Aires, Argentina; Caracas, Venezuela; Guatemala City, Guatemala; La Paz, Bolivia; Lima, Peru; Managua, Nicaragua; Mexico Distrito Federal, Mexico; Montevideo, Uruguay; Panama City, Panama; Quito, Ecuador; San Jose, Costa Rica; San Salvador, El Salvador; Santiago, Chile; and Tegucigalpa, Honduras. Annotation c2007 Book News, Inc., Portland, OR (booknews.com)

Mila Gasco holds an MBA (Escuela Superior de Administracion y Direccion de Empresas – ESADE) and a Ph. D. in public policy evaluation (Award Enric Prat de la Riba granted to the best Ph. D. thesis on public management and administration, given by the Escola d’Administracio Publica de Catalunya in Barcelona, Spain). She is a senior analyst at the International Institute on Governance of Catalonia and an associate professor at the Universitat Oberta de Catalunya (Open University of Catalonia). She has been published both in Spanish and English and she has supervised some Ph. D thesis. Dr. Gasco has also collaborated with several institutions such as the provincial government of Barcelona (Diputacio de Barcelona), the World Bank Development Gateway, the United Nations Program for Development, the University of Hull in United Kingdom, the Mayor’s Office in Valencia (Venezuela) or the Governments of Brazil and Dominican Republic.