Communication for the Workplace

Communication in today's fast-paced, competitive workplace requires a solid understanding of effective communication principles and technical communication. Communication for the Workplace places more emphasis on these critical skills needed for career success in the 21st century workplace. With more focus given to technical communication, distance learning, research, E-mail, customer service and other contemporary business issues, this book will provide comprehensive information addressing essential writing, speaking and listening skills necessary to excel not only in today's workplace but in the workplace of tomorrow .