95折
Lean for Service Organizations and Offices — A Holistic Approach for Achieving Operational Excellence and Improvements
商品資訊
ISBN13：9780873897242
出版社：ASQ
作者：DEBASHIS SARKAR
出版日：2007/10/05
裝訂：平裝
規格：25.4cm*17.8cm*1.9cm (高/寬/厚)
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：NT$ 2394 元優惠價
：95 折 2274 元
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Service companies sometimes struggle with lean implementation due to the absence of a holistic approach to embed lean methods into the organizational fabric. Sarkar, author of several previous books on organizational excellence programs, addresses that potential shortcoming by providing an original lean organizational model. Built around systems thinking, the model requires a lean architecture to be hardwired around five anchors: people, processes, partners, promotions, and problem solving. Though specifically designed with service organizations and offices in mind, the model can also be used in manufacturing companies. The author holds a business improvement leadership role in ICICI Bank. Annotation c2008 Book News, Inc., Portland, OR (booknews.com)
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