The Manager As Change Leader

In "The Manager as Change Leader," Ann Gilley examines the complexities of change from the manager's perspective, providing readers with the tools to help themselves, their employees, and their colleagues successfully engage in the change efforts that will propel their organizations into the future. In a challenge to traditional approaches--which presume that organizational change will occur once an initiative has been launched--Gilley focuses on the challenges that managers face when others resist change, before, during, and even after the process has been implemented. She explains that resistance to change is natural and inevitable, and offers practical approaches to overcoming organizational inertia, focusing on the specific skills in leadership, management, problem solving, communication, and personal relationships that contribute to successful change. Featuring a wide array of diagnostic and development tools, worksheets, and references, "The Manager as Change Leader" will become an indispensable resource for any manager faced with leading or navigating a change program, whether large scale or small.

To say that businesses today must contend with constant change is an understatement. New technologies, new competitors, new markets, new products, new employees--if your company is not already anticipating their impact you've fallen behind the curve. And yet, as managers acknowledge, and even embrace, change as a reality of organizational life, the success rate of change efforts is perilously low. In "The Manager as Change Leader," Ann Gilley examines the complexities of change from the manager's perspective, providing readers with the tools to help themselves, their employees, and their colleagues successfully engage in the change efforts that will propel their organizations into the future.

Ann Gilley is Associate Professor of Management at Ferris State University and Vice President of Trilogy Consulting Group, a performance consulting firm. Formerly on the faculty at Colorado State University, she is co-author of several books, includingThe Performance Challenge, Beyond the Learning Organization, and Organizational Learning, Performance, andChange, and was recipient of the Academy of Human Resource Development book-of-the-year award in 2000.